Crunch Time!!

I will be on vacation next week.  Yippee!  Golf, Beach and Family! Doesn’t get better than that.  But in order to have a good time I am working like mad to try and get some things done.

I will filming my iQuilt classes the last week of August which requires, lots of prep work even though I have taught these classes tons of times.  But I am lucky that it helps me get to know my new HandiQuilter Fusion!

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Having fun and I’m almost done!

Then its on to the next class…. make sure you watch for the launch of iQuilt!

Quilt on, my Friends!

Lisa

Lost in Transit

 

Every quilters worst nightmare….. Let me preface this post by saying that I know that mistakes happen and items get lost… my frustration lies with the lack of communication and empathy during the 8 day investigation….

I packed up 3 boxes to send to Canada for a teaching gig.  Two of the boxes contained kits and small samples for the class, the third box contained my show quilts for a trunk show and rulers for the template class I was teaching.  I did not insure the box through UPS because I have private insurance on my quilts specifically for transit…  The first two boxes were received but the third never made it.  I realized this the day before I was to leave for Canada… the tracking stated that the box made it to Winnipeg but was being returned to the sender.  I called in hopes that I could intercept the box and still have it delivered to Sparrow Studioz.  I was told that the box had never left Harrisburg.  I informed the representative that I was looking at a UPS webpage that said they made it to Winnipeg.  I was told…”I have the most up to date software and I know how to use it better than you do, the box never left Harrisburg.”  My only real option at this point was to open an investigation which  I did.  I was told I might not hear anything for up to 8 days.

Sparrow Studioz and I called each day only to  be told the same thing…  an investigator will be in touch when and if they find the box.  It was during this time I found out that they ONLY investigate for 8 days.. if it is not located they send you a claim form.

Once I got home from the trip, I made a plea on social media for help and you all came through for me with a barrage of posts on UPS’s Facebook page!  I can’t thank you enough!   We quilters truly stick together.. ( my non quilter friends were amazed) My post was shared  499 times.  My friend Barb said we broke FB.  You all truly are the best.

Fast Forward to the 8th day…. no phone call…. that night I was desperate and thought I was never going to see my quilts again… I found the email address of the CEO of UPS and sent a well worded email asking him for help.  I didn’t think anything would come of it but it was worth a try.   The 9th day I received an email saying that the box wasn’t found and a claim form was going to be emailed to me.  GRRRR…. no phone call.  so sorry we lost your irreplaceable quilts but you are out of luck…. here is your stinkin claim form.  Cowardly…

I then got an email from Clarissa at Customer Relations in Atlanta saying that she is responding for the CEO and that  she will be my point of contact now.   I forwarded her pictures of the 5 quilts in the box.  At this point I had really lost hope they would be found because if the investigators couldn’t find it in 8 days how would she be able to.  I thought this was just to appease me and all of my wonderful friends on FB who also happened to email the CEO.  LOL

Later that day I received a call from UPS Canada…. they found the box in Lost and Found.  Sighhhhhh… we will be air shipping them to you and they should be there on Monday.

I couldn’t have gotten through this without all of you…. for my non quilter friends …. Diana Annis really put it into prospective…

A note for those who have not heard, Lisa Hagstoz Calle’s quilts that were lost by UPS were FOUND and are enroute back to her! For a non quilter this is not important. Think of it this way, your business life is all on your laptop. You’ve spent hours on the content. Important portions are not backed up externally. You are traveling for your job and within minutes your laptop and it’s contents are gone! How would you feel? How would it impact your business? This is an important recovery and I am thrilled for Lisa.

I don’t think these quilts will be traveling with my any longer unless I am driving somewhere. I urge you all to get your quilts appraised and insured, even though I quickly realized while crying on the phone to my insurance agent that the money does not help the emotional loss of something so important.

My friend Teri Donovan has a great plan when she sends her quilts places… make sure that the address is written on the box in such a way that a machine can’t rip it off.  Also, put it on the inside of the box and label your quilts… also make sure they are packed really well….

They are home safe and sound AND in good shape.

Quilt on, my Friends!

Lisa

 

Red Velvet

Red Velvet

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Playing Hookie

Playing Hookie

Olde City Quilts…. Saturday July 25th

I will be teaching at Olde City Quilts on Saturday, July 25th… what is it that I’ll be teaching…..

Divide and Design Hands on Class!!!

Take something that looks like this..

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and learn how to turn it into this….

Simple Nine Patch

Simple Nine Patch

You will have your own machine for entire 6 hours.  I will walk you through the process step by step.  I will have all of my rulers there for you to use in your project.

Hope to see you all there.  :)

Quilt on, my Friends!

Lisa

Changes….

Whether it is a new haircut, new school or a new machine, change is always a little scary.  It was time for a change in  my studio and I’m absolutely thrilled.  As some of you know, I have sold my A1 to a wonderful couple in Delaware who assure me she will have a great home.  It was bittersweet as I have been quilting on her for 10 years.  That is a LONG time.  We produced many beautiful quilts together…. these are just a few.

But it was time.  Many of you have asked over the last several months what machine I was going to get.  I looked at them all…. Innova, BERNINA, etc…. I have settled on

HQ Fusion

There are many reason why I chose this machine and it would take me forever to go into all of them but to touch on a few….. I have used HandiQuilters in my hands-on classrooms for a while now and have never had any issues (this is huge when there are so many people using the machines.  The Fusion is the midsize machine and I love the added bit of throat space I get vs my A1.  It is a little bit heavier but not by much.  The people that work for HandiQuilter are top notch.  I haven’t met one person who I haven’t throughly enjoyed.

As with any new machine, there is a bit of learning curve.  Since it is a little heavier I find that my feathers either don’t close or I over shoot.  This will work itself out as I use the machine more.  I tell you this so you don’t think that there isn’t a getting to know you period.  I also have the ProStitcher which as of yet  I have not used… I’ll have to wait till after my Canada trip.  I am looking forward to exploring this new tool.  I am not a computer newbie as I had the IQ so hopefully I’ll pick it up quickly.

Here is some of my work on the Fusion…..

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I’ll post more pictures as I go.

I am excited to be a part of the HandiQuilter family as an ambassador!

 

Quilt on, My Friends!

Lisa

Great Tip!

Many of you probably already do this but I just did it and love it.  Thank you Maddie of Spool for posting this on Facebook.

How do you press your blocks?  Do you want them to lay flat…. here is the trick!  Thank you Generation Quilt Patterns!

Quilt on, My Friends!

Lisa